【人与人沟通的五门语言艺术】
1. 转述的语言艺术:用慈悲心聆听,然后转述对方的意思,确保自己理解正确。[Listen with your heart. (Your heart is the third ear.) Then, paraphrase what others say in order to ensure that you understand correctly.]
2. 澄清的语言艺术:用冷静的心审视,然后根据“转述”的内容,提出自己的困惑,请对方进一步说明。[See with your mind. (Your mind is the third eye.) Then, raise clarifying questions to clear doubts on others' views.]
3. 中介的语言艺术:用自由的心探索,善用苏格拉底“产婆术”来帮助对方思考,形成自律、自主、自评的能力。 [Explore with your will. (Your will is born free.) Then, raise mediation questions to facilitate others' thinking. ]
4. 不批评的回应艺术:用清明的心回应,不加评论和情绪地如实回应,帮助对方看到自己。[Response with a mind with purity and clarity so as to allow others to see themselves. Non-judgmental responses.]
5. 给予建议的语言艺术:用善巧的心互动,提供对方契机契理的建议。[Suggest with an artful heart-mind so as to serve others' learning needs. Need to take into considerations of readiness and willingness to learn. ]
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